Privacy Policy
Privacy Policy – Singleton Trailers Caravan & Camping (STCAC)
Singleton Trailer, Caravan & Camping (STCAC)
Trading As: SKCV INDUSTRIES PTY LTD
11 Campbell Street, Singleton, NSW, 2330
Email: info@stcac.com.au
Phone: 02 6571 1222
- Overview
Singleton Trailer, Caravan & Camping (STCAC) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and protect your information when you shop with us online or in-store, in accordance with the Australian Privacy Act 1988
- What Information We Collect
When you interact with us (including at checkout), we may collect the following information:
- Your name, address, email, and phone number
- Billing and shipping address
- Payment details (processed securely by Stripe; we do not store full card details)
- Purchase history and order details
- Email preferences and communication history
- Any information you provide when contacting us
- How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchase, including order confirmations and shipping updates
- Send emails regarding abandoned carts and, if you opt in, marketing/promotional emails
- Respond to your enquiries and provide customer support
- Improve our products, services, and website
- Payment Information
Payments are securely processed via Stripe. We do not store or have access to your full credit card details. Stripe’s privacy policy applies to all payment transactions.
- Email Communications
We may send you emails about abandoned carts and, with your consent, marketing communications about our products, promotions, and events. You can unsubscribe from marketing emails at any time by following the link in the email or contacting us directly.
- Cookies & Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and collect anonymous usage data. This helps us improve our website and services.
- Sharing Your Information
We do not sell or share your personal information with other businesses for their marketing purposes. Your information may be shared with trusted service providers (such as Stripe for payments and email platforms) only as necessary to operate our business and fulfil your orders.
- Data Security
We take reasonable steps to protect your information from misuse, loss, and unauthorised access. Your data is stored securely, and payment information is handled by Stripe’s secure platform.
- Access & Correction
You may request access to your personal information or ask for corrections by contacting us at info@stcac.com.au.
- Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
- Contact Us
If you have any questions or concerns about your privacy, please contact us at:
Email: info@stcac.com.au
Phone: 02 6571 1222